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Return Messages: Pix

Error CodeReturn Message
PIX_REFUND_PAYER_MISMATCHThe refund payer does not match the original transaction.
PIX_REFUND_DEADLINE_EXCEEDEDThe refund deadline has expired.
PIX_REFUND_AMOUNT_EXCEEDEDThe requested refund amount exceeds the original amount paid.
PIX_REFUND_NOT_ALLOWEDThe transaction is not eligible for a refund.
PIX_REFUND_TRANSACTION_NOT_COMPLETEDThe original transaction has not been completed.
PIX_REFUND_TRANSACTION_NOT_FOUNDTransaction not found.
PIX_REFUND_ALREADY_PROCESSINGA Pix refund is already being processed for this transaction.
PIX_REFUND_ALREADY_SETTLEDThe Pix refund has already been settled.
PIX_REFUND_RECEIVER_ACCOUNT_INVALIDThe receiving account is invalid.
PIX_REFUND_RECEIVER_ACCOUNT_UNAVAILABLEThe receiving account is unavailable.
PIX_REFUND_RECEIVER_ACCOUNT_CLOSEDThe receiving account is closed.
PIX_REFUND_RECEIVER_ACCOUNT_NOT_SUPPORTEDThe receiving account does not support this refund.
PIX_REFUND_AMOUNT_INVALIDThe refund amount is invalid.
PIX_REFUND_AMOUNT_LIMIT_EXCEEDEDThe refund amount exceeds the allowed limit.
PIX_REFUND_INSUFFICIENT_BALANCEInsufficient balance to process the Pix refund.
PIX_REFUND_RECEIVER_INFORMATION_INVALIDThe receiving account holder information is invalid.
PIX_REFUND_PSP_REJECTEDThe receiving payment institution rejected the Pix refund.
PIX_REFUND_TEMPORARILY_UNAVAILABLEPix refunds are temporarily unavailable.
PIX_REFUND_DENIED_BY_RECEIVERThe recipient denied the Pix refund.
PIX_REFUND_DENIED_BY_FACILITATORThe payment institution denied the Pix refund.
PIX_REFUND_INVALID_DATAThe Pix refund contains invalid data.
PIX_REFUND_PROCESSING_ERRORThe Pix refund could not be processed. Please try again later.
PIX_REFUND_PROCESSOR_UNAVAILABLEThe Pix refund processor is temporarily unavailable. Please try again later.
PIX_REFUND_TIMEOUTPIX refund timeout for charge 'merchantChargeId'. The refund may still be processed via callback.